Refunds - MobilePhoneSwiper | MobilePhoneSwiper

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Refunds

A REFUND can be processed for SALES that were authorized and settled.

How to Process a Refund

  1. Select REFUND from the Start Screen:  A list of recent sales will be listed. (Insert image of list of Sales)
  2. Select the transaction to refund:  Tap on the transaction you wish to refund or search based on specific criteria by selecting the search button.
  3. Review the transaction: Confirm that this is the transaction you wish to refund.
  4. Tap REFUND to initiate:  A message will appear indicating the refund is being processed.
  5. Tap OK: You will have the option to e-mail a void receipt. Hit YES to send e-mail or NO if not sending.

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